Make It Easy for Residents to Be Heard
CasWise gives owners a simple way to report issues, while boards and managers get a clear system to track, prioritize, and resolve them.
Submit Requests in Seconds
Owners can describe the issue, add photos, and submit directly through the portal or mobile device.
Automatic Notifications
Managers and board members receive alerts when new reports are submitted.
Track Status & Progress
Every request has a timeline — see when it was opened, assigned, and resolved.
Attach Documents & Notes
Managers can add updates, quotes, or related documents to the request.
Categorize by Type & Priority
Sort requests by maintenance, violations, safety, general inquiries, and more.
Faster response times, clearer communication, happier communities.
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Built for All Roles
Owners
- Report maintenance issues, violations, or questions
- Upload photos and track responses
- Get automatic updates as your issue is resolved
Property Managers
- Manage and assign incoming requests
- Keep logs for legal and operational tracking
- Communicate updates easily with the resident
Board Members
- See escalated or high-priority incidents
- Monitor community trends and responsiveness
- Make informed decisions based on request history
Why It Matters
- Improves transparency and communication
- Reduces missed or lost reports
- Speeds up issue resolution
- Keeps a record for accountability
